Privacy Policy for SwarPay

Effective Date: 1/12/2024

At SwarPay, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our services, including our website, mobile application, and devices.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

• Name, email address, phone number, and payment details provided by parents during account creation.
• Student details such as name, school ID, and grade level for system registration.

b. Transaction Data:

• Purchase history and transaction details made using the smart bracelet and POS devices.

c. Device and Usage Information:

• Device type, operating system, IP address, and usage statistics when accessing our app or website.

2. How We Use Your Information

We use the information collected to:

• Provide and improve the functionality of our system.
• Enable parents to monitor and control student spending.
• Process payments and manage transactions securely.
• Send notifications and updates about purchases or account activities.
• Conduct customer support and resolve issues.

3. Sharing Your Information

We do not sell your personal information. However, we may share it with:

• Service Providers: Third-party vendors to facilitate payment processing and system support.
• Schools: To ensure the smooth operation of our services within educational institutions.
• Legal Authorities: When required by law or to protect the security of our users and system.

4. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These include:

• Encrypted data storage and transmission.
• Secure authentication protocols for user accounts.
• Regular system audits and updates to ensure data protection.

5. Your Rights

You have the right to:

• Access, update, or delete your personal information stored with us.
• Opt-out of certain data collection activities, such as marketing communications.
• Request clarification on how your data is being used.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Once data is no longer needed, we securely delete or anonymize it.

7. Cookies and Tracking Technologies

Our website and app use cookies to enhance user experience and collect usage data. You can manage cookie preferences through your browser settings.

8. Children's Privacy

We prioritize the privacy of students. Any data related to children is collected and processed only with parental or school consent and is used solely for the purposes of the SwarPay system.

9. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal compliance. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Email: [Insert Email Address]

Phone: [Insert Phone Number]

By using SwarPay, you agree to the terms outlined in this Privacy Policy.